Privacy PolicyWrong Step

Wrong Step Privacy Policy

Your privacy is important to us.

This Privacy Policy explains how Wrong Step, developed and published by Odep Games, collects, uses, stores, and shares information when you use the game.

By using Wrong Step, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Wrong Step uses online services to provide features such as accounts, synchronized progress, rankings, Leagues, Global Chat, Duels, and other multiplayer functionality.

Depending on how you use the game, the following information may be processed:

Account and in-game identification information

• Unique account identifier generated by Firebase Authentication (UID);
• nickname selected by the player;
• public in-game identifier, where applicable;
• account status;
• information required for authentication and account management.

Wrong Step may initially create an anonymous account through Firebase Authentication. If a player chooses to link their account using options provided by the game, authentication credentials are processed by Firebase Authentication.

Passwords are not stored in plain text in Wrong Step's Firebase Realtime Database.

Gameplay and progress data

We may store information necessary to save and synchronize game progress, including:

• current world and level;
• player progression;
• Gold;
• owned and equipped characters;
• Account Tree progression;
• offline rewards;
• Daily Dungeon;
• statistics and progress related to game features.

Rankings and Leagues

To provide rankings and online competitions, we may store or display:

• nickname;
• equipped character;
• progression;
• ranking position;
• current League;
• season results;
• round completion times;
• challenge participation and results required to determine ranking, promotion, or relegation.

Some of this information is visible to other players inside the game.

Duels and multiplayer features

To provide Duels and other online functionality, we may process:

• player identifiers;
• nicknames;
• characters;
• invitations;
• match results;
• completion times;
• match status;
• online/offline status;
• timestamps related to presence and activity.

Global Chat

When a player uses Global Chat, we store information required to display that message to other players, including:

• account identifier;
• nickname;
• character;
• League, where applicable;
• message content;
• message timestamp.

Messages sent through Global Chat are intended to be visible to other authenticated players.

We strongly recommend that you do not publish personal information, contact information, addresses, passwords, or other private information in Global Chat.

Blocking and reporting

If you use the game's safety tools, we may store:

• blocked players;
• identifier of the player submitting a report;
• identifier and nickname of the reported player;
• report category or reason;
• reported message content when a report originates from Global Chat;
• timestamps and information required to review the report.

This information is used for safety, moderation, abuse prevention, and enforcement of community rules.

Reports are not publicly displayed to other players.

2. Technical Data Processed Automatically

Wrong Step uses Google Firebase services.

Depending on the services used, Firebase may automatically process certain technical information required to provide, secure, and maintain those services, such as:

• IP address;
• Firebase user identifier;
• application or installation identifiers;
• user-agent information;
• operating system version;
• device model, brand, or form factor;
• SDK versions;
• technical information related to authentication, connectivity, and service usage.

Firebase Authentication generates and stores a unique user identifier and may process IP addresses and user-agent information for authentication, security, and abuse prevention.

Firebase Realtime Database may process IP addresses and user-agent information during service operation. When a player is authenticated, requests to Realtime Database include the applicable Firebase user identifier.

3. Information We Do Not Intentionally Collect

Wrong Step currently does not use features intended to collect:

• GPS or precise location;
• contacts;
• phonebook information;
• SMS messages;
• call history;
• personal photos or videos;
• microphone recordings;
• camera data;
• health information;
• banking or payment card information.

Wrong Step currently does not contain advertisements and does not use personal information for targeted advertising.

The version of the game covered by this Privacy Policy also does not contain in-app purchases.

4. How We Use Information

Information is used only where necessary to operate and protect Wrong Step, including to:

• create and authenticate accounts;
• save and restore progress;
• synchronize game data;
• maintain rankings;
• operate Leagues and seasons;
• provide Global Chat;
• provide Duels and online features;
• display online presence;
• store player preferences and state;
• prevent fraud, abuse, and game manipulation;
• provide blocking and reporting tools;
• investigate behavior that violates community rules;
• maintain security and stability;
• provide player support;
• comply with applicable legal obligations.

5. Information Visible to Other Players

Certain information is part of Wrong Step's social functionality and may be visible to other authenticated players.

This may include:

• nickname;
• selected character or avatar;
• public progression;
• Global Ranking position;
• current League;
• competition-related results;
• online status where required by online features;
• messages submitted by the player to Global Chat.

We never publicly display the player's password.

6. Data Sharing

Odep Games does not sell players' personal data.

We may use service providers to operate the game.

Our primary current service provider is:

Google Firebase

Firebase is used for authentication, storage, and synchronization of online data.

Firebase states that data processed by its SDKs may be transferred to subprocessors that help provide Firebase services or processed according to the developer's instructions.

We may also disclose information where necessary to:

• comply with applicable law;
• respond to a valid order from a competent authority;
• protect players or third parties;
• investigate fraud, abuse, threats, or security incidents;
• protect the rights and integrity of Wrong Step and Odep Games.

7. Data Storage and Security

We take reasonable measures to protect information stored by Wrong Step.

Measures include:

• Firebase Authentication;
• Firebase Realtime Database Security Rules;
• authenticated user-based access controls;
• limiting certain private information to the applicable user;
• server-side data validation through Firebase Rules;
• secure communications through Firebase services.

Firebase states that end-user data processed by its services is encrypted in transit using HTTPS.

However, no online service can guarantee absolute security.

8. Local Storage on the Device

Some preferences may be stored locally on the player's device, including:

• selected language;
• certain interface preferences;
• technical information required for local game functionality.

Some of this information may be stored using local Unity mechanisms such as PlayerPrefs and does not need to be sent to our servers.

9. Data Retention

We retain data associated with an account for as long as necessary to provide Wrong Step's features or while the account remains active.

When an account is deleted, associated data will be deleted or disassociated unless limited retention is necessary for legitimate reasons such as:

• security;
• fraud prevention;
• abuse prevention or investigation;
• enforcement of community rules;
• compliance with legal or regulatory obligations.

Reports and certain moderation records may be retained where necessary for these purposes, even after an account is deleted.

Aggregated or anonymized information that can no longer reasonably identify a player may also be retained.

Service providers may retain temporary copies in backup systems according to their own retention and deletion procedures.

10. Account and Data Deletion

Wrong Step allows players to request deletion of their account.

An account deletion option is available from within the game through the account settings.

When deletion is completed, we delete the account and associated player data that does not need to be retained for one of the legitimate reasons described above.

Players may also initiate an account deletion request outside the game through:

Wrong Step account deletion page

or by contacting:

odepgames@hotmail.com

11. Blocking and Reporting Other Players

Wrong Step provides tools to help players control their online interactions.

Where available, players may:

• block other players;
• report players;
• report inappropriate messages or behavior.

Reports may be reviewed to prevent abuse, fraud, harassment, or other violations of community rules.

12. Children's Privacy

Wrong Step includes online and player-to-player interaction features.

Parents or legal guardians should supervise use by minors according to the player's age, maturity, and applicable law.

We do not intend to use the game to unnecessarily solicit personal information from children.

If a parent or guardian believes that information relating to a minor has been processed improperly or contrary to applicable law, please contact us at:

odepgames@hotmail.com

13. Privacy Rights

Depending on your country or region, you may have rights regarding your personal data, including the right to:

• request access;
• request correction;
• request deletion;
• request restriction of processing;
• object to certain processing;
• request data portability where applicable;
• withdraw consent where processing is based on consent;
• lodge a complaint with an applicable data protection authority.

To exercise rights relating to information processed directly by Odep Games, contact:

odepgames@hotmail.com

We may request enough information to verify the applicable account and prevent unauthorized access to or deletion of another player's data.

14. International Processing and Transfers

Our service providers, including Google Firebase, may process information using infrastructure located in different countries.

Where applicable, processing is performed subject to the relevant safeguards and legal obligations of the service provider and applicable law.

15. Third-Party Services

Wrong Step currently uses Google services including:

• Firebase Authentication;
• Firebase Realtime Database.

These services maintain their own privacy policies and data handling practices.

16. Changes to This Privacy Policy

We may update this Privacy Policy when:

• new features are introduced;
• our data practices change;
• service providers are added or removed;
• legal or regulatory requirements change.

When this policy changes, the “Last updated” date at the top of this page will be updated.

Material changes may also be communicated within the game or through the app's store listing where appropriate.

17. Contact

For questions regarding this Privacy Policy, privacy, security, or account deletion:

Developer: Odep Games

Application: Wrong Step

Email: odepgames@hotmail.com